Privacy Policy

Last updated: January 1, 2025

Information We Collect

We collect information necessary to provide our services and comply with financial regulations:

• Identity data: Full name, date of birth, government ID, selfie photos
• Contact data: Email address, phone number, physical address
• Financial data: Transaction history, wallet balances, card usage
• Device data: IP address, browser type, device information for security purposes

How We Use Your Information

• To provide and improve our services
• To verify your identity (KYC compliance)
• To process transactions and prevent fraud
• To comply with legal obligations including FinCEN reporting
• To communicate with you about your account

Data Sharing

We do not sell your personal data. We may share data with:

• Payment processors and card networks (necessary for service delivery)
• Law enforcement when legally required
• Identity verification partners for KYC compliance

Data Security

Your data is encrypted in transit (TLS) and at rest. KYC documents are stored in secured, access-controlled storage. We use industry-standard security practices and conduct regular security reviews.

Your Rights

You have the right to access, correct, or request deletion of your personal data, subject to legal retention requirements. Contact privacy@oyasend.com to exercise these rights.

Data Retention

We retain your data for as long as your account is active and for up to 5 years after account closure, as required by financial regulations and anti-money laundering laws.

Cookies

We use essential session cookies only. We do not use tracking cookies or sell data to advertisers.

Contact

Privacy questions: privacy@oyasend.com